ADP Group

Fitting out the Baggage sorting supervision room at CDG 2

Need

Specification for the layout of the CDG T2 baggage sorting supervision rooms

As part of the modernisation and expansion of the T2 baggage sorting line (300m²), ADPI is planning to reorganise the baggage sorting team (AF / ADP), requiring a thorough review of the layout of the supervision room (new operator workstations to be integrated, pitfalls to be avoided, existing work situations to be optimised).

Intervention

In a sensitive social context, Human Design Group identified operational needs and consolidated them with operational staff (25 people from APD and AIRFRANCE).

In collaboration with the ADPI and AIRFRANCE teams, HDG defined the ergonomic programme for the layout of the future supervision centre with regard to business needs (information flow, confidentiality, comfort, etc.) and expected technological developments.

Results

HDG's involvement helped to speed up a project by facilitating change management and the acceptance of solutions by the various stakeholders (Project, Operator, Ergonomist, Staff Representative).

A detailed specification file for the layout and future workspaces was drawn up by HDG to enable ADPI to carry out the work (ergonomic programme, Folios of plans, sections, elevations, technical description, estimate).

CustomerParis airports
SectorTransport
ProjectFitting out the baggage sorting supervision rooms