How can we improve the experience of patients and healthcare professionals by drawing on their feedback on a solution that has already been deployed in a wide variety of situations (chronic illness, post-op follow-up, vaccination follow-up, psychiatry, etc.)?
- Expert review of interfaces to identify any usability issues,
- Conducting interviews with healthcare professionals and patients, to gain a better understanding of the factors that motivate use and the irritants associated with use in a number of different care pathways,
- Identify likely hazardous phenomena and risk scenarios to ensure compliance with standard IEC 62366-1.
Formulation and prioritisation of recommendations to define a technical and regulatory action plan.
Would you like a presentation of one or more usecases?