EDF wanted to improve the reliability of the reactivity monitoring activity during the fuel unloading/reloading phases, and to anticipate the support arrangements. Socio-organisational and human resources necessary to optimise the targeted activity.
Through a business analysis, Human Design Group provided expertise in Ergonomics and Human Factors for the integration of the following dimensions Socio-organisational and human resources the development of the targeted activity.
Analysis of the in situ activity of the operators during the fuel loading/unloading phases (activity observations, participatory interviews, focus groups) has enabled the «inhibitors» to be identified» Socio-organisational and human resources and/or technical aspects of implementing the current boremeter system for surveillance activities.

This intervention made it possible to take into account the following factors Socio-organisational and human resources in defining new methods (technical and procedural) to improve the reliability of reactivity monitoring, as well as developing the Boremètre system in line with operational requirements.
This diagnostic enabled solutions to be defined for optimising the integration of the boron meter into reactivity monitoring activities.
Le work programme for the integration of Human factors in the design of HMI and command control was approved by all the CNEN departments concerned and by NNB (Nuclear New Bulder). Implementation of this work programme has also begun with the drafting of the «HF input matrix» and the «HF risk significance assignment».

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